FAQs
What is included in a pool opening?
Pool openings typically include removing the cover, reconnecting equipment, starting the filtration system, inspecting equipment, and providing water treatment recommendations.
How early should I schedule my pool opening?
We recommend scheduling several weeks before swimming season begins.
When should I close my pool?
We typically recommend closing pools in the fall once swimming season ends and temperatures begin to drop.
What is included in a pool closing?
Closings generally include winterizing plumbing lines, lowering the water level if needed, shutting down equipment, and preparing the pool for winter.
Do you repair pools you didn't install?
Yes. We service and repair most residential pools regardless of who originally installed them.
How Long Should I Run My Pool Pump?
We recommends running your pool pump 24/7 for optimal circulation. If 24/7 isn’t feasible, run it for at least 8–12 hours daily.
Do you service pools you didn't install?
Yes. We service most residential pools regardless of who installed them.
How Often Should I Backwash My Pool?
Backwash your pool filter when the pressure gauge reads 10 psi higher than the normal operating pressure (usually 8–12 psi). Continue backwashing until the water runs clear, typically taking 1–2 minutes.
My pump isn't running. Can you help?
Absolutely. Our technicians can diagnose pump, filter, electrical, and circulation issues to get your pool operating properly again.
What causes cloudy pool water?
Cloudy water can be caused by poor filtration, improper chemical balance, algae growth, heavy swimmer use, or environmental debris. Our team can test your water and recommend the proper treatment.
Why is my pool turning green?
Green water is usually caused by algae growth due to low sanitizer levels, poor circulation, or water imbalance. We can help restore your water and recommend steps to prevent it from happening again.
How do I know if my pool filter needs replacement?
Signs include poor circulation, cloudy water, increased pressure readings, or visible damage. We can inspect your system and recommend the best solution.
Can you service saltwater pools?
Yes. We service and repair saltwater pool systems and can help diagnose salt cell and equipment issues.
Do saltwater pools still need chemicals?
Yes. Saltwater pools still require testing and balancing of pH, alkalinity, calcium hardness, and stabilizer levels.
How often should I add salt?
Salt is only lost through splash-out, leaks, or backwashing. Most pools need occasional salt additions throughout the season.
Do you install inground pools?
Yes. Clearwater Pools offers professional inground pool installation services throughout Central Kentucky.
How long does pool installation take?
Installation timelines vary depending on pool size, design, weather conditions, and site preparation requirements. We’ll provide a detailed timeline during your consultation.
Do you help with pool design?
Yes. We work with homeowners to design a pool that fits their backyard, lifestyle, and budget.
Do you provide estimates for new pools?
Absolutely. Contact us to schedule a consultation and receive a customized estimate.
Do you offer free water testing?
Yes! Bring a water sample to our Winchester location, and we’ll help you understand what your pool needs to stay balanced and clear.
How often should I test my pool water?
We recommend testing your pool water at least once per week during the swimming season. Heavy use, rain, and hot weather may require more frequent testing.
Can you help me choose the right chemicals?
Absolutely. Bring in a water sample and we’ll recommend the products needed for your specific water conditions.
What Levels Are Considered Balanced for Pool Water?
- pH: 7.2 – 7.6
- Alkalinity: 80 ppm – 120 ppm
- Calcium Hardness: 200 ppm – 500 ppm
What should my pool's pH level be?
The ideal pH range is typically between 7.2 and 7.8.
What should my chlorine level be?
Most pools should maintain a free chlorine level between 1 and 4 ppm.
Why is my chlorine not working?
High stabilizer levels, poor water balance, algae, or heavy contaminant loads can reduce chlorine effectiveness.
What causes pool stains?
Stains are often caused by metals such as iron and copper, algae, or organic debris. We can help identify the source and recommend treatment.
Do you install new equipment?
Yes. We install pumps, filters, heaters, salt systems, and more.
What Is the Proper Water Level for My Pool?
Your pool water should be filled to about two-thirds up the skimmer. This is often marked by the third screw from the bottom of the skimmer faceplate.
Which Side of a Solar Cover Faces the Water?
The bubble side of the solar cover should face down toward the water.
Why Choose Clearwater Pools?
Serving Central Kentucky since 1976
Certified Pool Operators (CPO)
Professional water testing
Full-service pool company
Local ownership and personalized service
Pool installation, repair, maintenance, and retail supplies all in one place